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Policies

General Policies

Alto Fairways

All the prices are per apartment including VAT tax and water, gas and electricity expenses, daily cleaning (except Sundays and Holidays), linen change once a week and towels twice a week.

Check-in: from 4.p.m
Check-out: until 10 a.m

In order to confirmation of booking will be charged 25% of the total amount of stay upon booking. Except for the non-refundable offers where it will be charged 100% of the total amount of stay.

Cancellation Policy and No-Show

(March to June and September to October)

* Cancellations 3 days or less before arrival date - 25% charge of the total stay
* Cancellations 24 hours or less before arrival date - 50% charge of the total stay
* No-Show - 100% charge of the total stay

(July and August)

* Cancellations until 14 days before arrival date - full refund of the deposit (€ 25.00 from bank costs may be charged)
* Cancellations until 7 days before arrival date - 25% charge of the total stay
* Cancellations less than 7 days before arrival date - 50% charge of the total stay
* No-Show - 100% charge of the total stay.

Note: Please note that for special rates, offers, packages and other promotions, different and specific cancellation conditions may apply. Please confirm the cancellation conditions during the reservation procedure.

Minimum Stays

From 28 December 2015 to 4 January 2016 = 2 nights

The maximum capacity of each apartment is as follows:
T1 – 3 people
T2 – 5 people


Alto Fairways reserves the right to charge extra 100.00 € per person, in case the maximum capacity of the apartments is exceeded, or not allow occupation at all. If guests decide to cancel the booking for not agreeing with this condition there will be no refund.

The linen is changed once a week and towels are changed twice a week. To have your towels changed every days, you must required (in the moment of your booking or directly in the reception), subject to an extra charge defined in each unit.

In our units pets are not allowed. In case of transgression, we may not do the check in.

Alto Fairways apartments are legally classified under the Local Accommodation regime. For more information, please check here.

In case you need to do any change or request do not hesitate to contact us ( 351) 282 401 451 or by e-mail to [email protected]

 

  • Check in time 4:00 PM
  • Check out time 10:00 AM
  • Children age 16
  • Pets not allowed

Privacy and Cookies

This website and the services/products promoted on it are owned and managed by Prainhamar,S.A. Prainha Touristic Village – Praia dos 3 Irmãos – 8500-072 Alvor, Portugal Fiscal number:503306622

We respect individual privacy of who visits this website and who becomes our client. This document establishes which information will be requested and how they can be used. It also establishes how the user can check and update the given information and how to contact Prainhamar, S.A in order to eliminate the referred information.

1) Information about the user
During the process between Prainhamar, S.A. and our client, it will be necessary for the client to provide personal and financial information, such as specific information needed to provide the requested service. We will not collect any information about the client without consent.

2) Use of information
Prainhamar, S.A. may use personal information collected with marketing purpose. That information will not be released to third parties.

3) Security
All the measures will be taken to avoid loss, changes or misuse of the received information. If the user wishes to have a copy, amend or erase the given information, the request is to be made to:
[email protected].

4) Cookies
This website uses cookies and other tracking technologies intending to collect information about user’s preferences.

5) Consent
By using this website and the services included it is considered that the client accepts the privacy policy exposed herewith.
 

6) Photos and descriptions
The photos of the accommodations are published for illustrative purposes only and Prainha cannot guarantee that the accommodation booked is exactly identical to the images shown, as the decoration of each unit can vary between them.

The images and other content contained on this website are property of PrainhaMar SA and other entities and their copy and use without permission is strictly prohibited.

 

PrainhaMar, SA is not responsible for damages resulting from the use or inability to use this website or any material contained therein, or any action or decision taken as a result of the use of this website or the material.

Due to the high content of data in this website, and despite the constant effort to ensure that all information is updated, we do not accept complaints due to inaccuracies in the information. If you find any incorrect information please contact us and we will be happy to correct it as quickly as possible.

 

By using this site accepts all the conditions imposed by it. The failure of the same cannot be punished by law.

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